Retail Payments Support Representative-Intern
Milwaukee, WI 
Share
Posted Today
Job/Internship Description
Retail Payments Support Representative-Intern
  • Job ID #:JR70822
  • Functional Area:General Business
  • Position Type:Full-Time Temporary
  • Experience Desired:Please Select
  • Education Desired:Bachelors Degree or equivalent
  • Primary Location:US-Wisconsin-Milwaukee 11000 W Lake Park Drive-F646
  • Secondary Location(s):
  • Travel Percentage:0.00
  • Relocation Provided:No

.

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The team you would be part of is responsible for all aspects of support and management of our clients who contract with us for their retail digital payment needs from: Bill Pay (both business and retail), Zelle, People Pay and External Transfer. Part of the team performs client support for all FIS clients responding via phone or email to 'how to' or 'where to' questions from our client's support and operations teams. Another part of the team works directly with these same clients on a more strategic need, helping increase adoption and usage of the payment products as well as grow our partnerships and relationships to retain our clients.

What you will be doing

The FIS 2019 Corporate Summer Internship:

As a 2019 Corporate Summer Intern with FIS, you will benefit from on the job training and mentoring along with participation in team projects, social events, charity work, and professional development seminars. This is a full time (40hrs/week) paid internship that will begin on June 3, 2019 and conclude on August 9, 2019.

Interns will receive the opportunity to build professional relationships and enhance their interpersonal skills. As an intern, you should expect to own the following roles and responsibilities: Contribute individually and/or as a team member to support a designated functional area, analyze business processes, and work towards goals and objectives assigned by an experienced manager. Interns will also interact with and support business partners and participate in projects that directly impact business value.

This role is fluid as the participant may be used to review contract language and identify cost saving opportunities, be assigned to internal projects to improve efficiencies and processes, review and/or craft client facing communications, update and review client facing metrics as well as sit along support reps and learn the product and client-facing engagement skills

What you bring:

  • Strong analytical skills
  • Strong problem-solving skills.
  • Organizational and time management skills required.
  • Self-starter with proven ability to work independently.
  • Extremely comfortable working with computers and a variety of applications.
  • Excellent oral and written communications skills.

Added bonus if you have:

  • Knowledge in banking including payment and money movement products. Project management and client services experiences.

What we offer you

  • A variety of career development tools, resources and opportunities
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • Time to support charities and give back in your community
  • Great work spaces with dedicated and motivated colleagues
  • A broad range of professional education and personal development opportunities

With a 50-year history rooted in the financial services industry, FIS is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500 Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here:www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

For positions located in the US, the conditions below apply.

If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

 

Position Summary
Company
FIS
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
Email this Job to Yourself or a Friend
Indicates required fields